By accessing or using Retreat Loop ("Retreat Loop," "we," "us," or "our"), you agree to these Terms of Service and to our Privacy Policy. If you don't agree, please don't use the platform. If you're using Retreat Loop on behalf of a business or organization, you're agreeing to these terms on its behalf.
Retreat Loop is an online marketplace that helps connect people in the retreat community — retreat travelers, retreat hosts and leaders, retreat centers and venues, and practitioners and service providers. We provide the platform where these connections happen. Please read the marketplace disclaimer in section 12 carefully, as it's central to how Retreat Loop works.
To use certain features, you'll create an account. You agree to provide accurate information, keep your login credentials secure, and let us know if you suspect unauthorized use of your account. You're responsible for the activity that happens under your account. One account is meant for one person or business; you can hold multiple roles (for example, both traveler and practitioner) under a single login.
When you use Retreat Loop, you agree to:
If you publish a profile, venue, or retreat listing, you're responsible for making sure it's accurate, current, and not misleading. This includes details like pricing, availability, capacity, credentials, amenities, and descriptions. Keeping your listing accurate helps everyone in the community make good decisions — and it's a condition of using Retreat Loop.
Retreat Loop is a community built on trust. You agree not to post content or behave in ways that are unlawful, fraudulent, harassing, hateful, discriminatory, or that infringe on others' rights. We may remove content or take action on accounts that violate these standards.
The Retreat Loop name, logo, website, and design are owned by Retreat Loop and protected by applicable laws. You may not copy, reproduce, or use our branding or platform design without permission. These terms don't grant you any ownership of Retreat Loop's intellectual property.
You keep ownership of the content you create and upload — your text, photos, videos, and listing details. By posting content on Retreat Loop, you grant us a non-exclusive license to display, host, and share that content on the platform for the purpose of operating and promoting Retreat Loop and its services. You're responsible for making sure you have the rights to any content you upload, and that it doesn't violate anyone else's rights.
Retreat Loop introduces and connects people. Any agreement, booking, stay, service, or transaction that results is a direct relationship between the parties involved — for example, between a traveler and a host, or a host and a venue or practitioner. Retreat Loop is not a party to those agreements and does not control their terms, delivery, or outcome.
Retreat Loop is free to join. There are no monthly fees or listing fees to create a profile or publish a listing. Our current business model is commission-based: when Retreat Loop generates a confirmed booking for a retreat host or venue, a commission applies. Our current commission is 10% of confirmed bookings we generate. We'll always aim to be transparent about fees. As the platform grows, payment features and terms may evolve, and we'll update these terms accordingly.
To keep Retreat Loop trustworthy, we reserve the right — at our discretion — to remove or decline any listing or content, and to suspend or terminate any account that violates these terms, harms other users, or is used in a way that is unlawful or inconsistent with the spirit of the platform. Where reasonable, we'll try to let you know.
Please read and understand the following:
We encourage you to do your own research, ask questions, check credentials and reviews where available, and use good judgment before making any booking or commitment.
Retreat Loop is provided "as is" and "as available," especially during beta. We facilitate connections but do not warrant that the platform will be uninterrupted or error-free, or that any connection will lead to a particular result. To the fullest extent permitted by law, we disclaim warranties of any kind regarding the platform and the services offered by third parties through it.
To the fullest extent permitted by law, Retreat Loop and its team will not be liable for any indirect, incidental, or consequential damages, or for any loss arising from your use of the platform, your reliance on any listing or profile, or any interaction, booking, or transaction between users. Retreat Loop's role is to connect people; responsibility for the services themselves rests with the providers who offer them and the users who choose them.
Retreat Loop relies on third-party providers (such as hosting, database, analytics, email, and — when introduced — payment services) to operate. We're not responsible for the availability or actions of those third parties, and links to external sites are provided for convenience only.
We may update these Terms of Service as Retreat Loop evolves. When we make meaningful changes, we'll update the date at the top of this page. By continuing to use Retreat Loop after an update, you accept the revised terms.
Questions about these terms? We're glad to help — email us at retreatloop@gmail.com.